Please be advised if you received an email from Invoice Cloud stating your autopay will be processed for August, that was sent out in error. Downers Grove Sanitary District no longer utilizes Invoice Cloud for billing services and as of today, August 10, their services are no longer available. If you were on autopay through Invoice Cloud, your deduction will NOT be made. Please make sure you register your account…
The issues customers have been experiencing with email confirmations from the new billing portal have been resolved. If you had any trouble registering your account, please try again at https://paysewerbill.dgsd.org/. If you continue to experience any trouble, please call our office at 630-969-0664. Thank you for your patience during this transition.
Registration is now open for our new customer billing portal. To register your account, visit https://paysewerbill.dgsd.org/ or click the link below. You can also access the new portal through our website at www.dgsd.org/your-account. Register Now If you are currently enrolled in paperless billing, your last bill will be emailed through the current portal by July 23. If you do not make payment by July 23 on the current portal, you…
General Manager Amy Underwood, who is the current President of the Central States Water Environment Association (CSWEA), presented Maintenance Supervisor Jeff Barta with the 2023 CSWEA Operations Award during the July 18 Board of Trustees meeting. The Operations Award is given in recognition of outstanding wastewater treatment plant operation and demonstration of professionalism. CSWEA gives out this award annually to one recipient in each member state (Illinois, Minnesota, and Wisconsin)….
Join us tonight at 7 p.m. for the July 18, 2023 Board of Trustees meeting. Public may attend this meeting in-person at the District Administration Center at 2710 Curtiss Street, Downers Grove. This month’s BOT agenda: https://www.dgsd.org/wp-content/uploads/bot07-18-23agenda.pdf Public Comment The District has an online form for the Public who cannot attend a meeting to submit public comment. District staff shall read aloud any received public comments during the Public Comment…
The District will be launching a new and improved customer billing portal on Monday, July 24. The new portal provides District customers with a fresh and easy way to pay their sewer bill on any mobile device or computer. The new billing portal will allow customers to: Register accounts for residential and nonresidential properties; Make or schedule payments using a credit card or banking information; Sign up for AutoPay and…
Our 2023 newsletter is now available! Read about updates on the District’s current activities, programs and more. Highlights include: 2023 Construction Projects including: Centex Lift Station Replacement, Curtiss Street Trunk Sewer Rehabilitation, Carpenter Street Sewer Rehabilitation and Outfall Pipe Repair Sewer assistance programs including: Building Sanitary Service Repair Assistance Program Reimbursement Program for Sanitary Sewer Backups Caused by Public Sewer Blockages Reimbursement Program for the Installation of Overhead Sewers and…
The District office located at 2710 Curtiss St., Downers Grove will be closed on Tuesday, July 4 in observance of the holiday. The District’s office will reopen at 8 a.m. on Wednesday, July 5. If you are a customer experiencing a sewer backup, please call us at any time at (630) 969-0664 to report the incident. We have personnel on call at all hours. We wish you a safe and…
Join us tonight at 7 p.m. for the June 27, 2023 Board of Trustees meeting. Public may attend this meeting in-person at the District Administration Center at 2710 Curtiss Street, Downers Grove. This month’s BOT agenda: https://www.dgsd.org/wp-content/uploads/bot06-27-23packet.pdf Public Comment The District has an online form for the Public who cannot attend a meeting to submit public comment. District staff shall read aloud any received public comments during the Public…
The deductions through the Easy Pay program with the District and the Auto-Pay program through Invoice Cloud (online portal) will be delayed this month. You should see the Easy Pay deduction from your account on Friday, June 16 or your Auto-Pay deduction through Invoice Cloud on Monday, June 19th or 20th due to the holiday. There is no penalty as this is an internal issue so, please do not worry…
2710 Curtiss Street
Downers Grove, Illinois 60515-0703
Phone: (630) 969-0664
Fax: (630) 969-0827
Monday-Friday: 8 a.m. - 4:30 p.m.
Saturday and Sunday: Closed
